FAQ

Can I have my video done in a different language?

Yes! We accept all types of Messages in any Language.

Can my video have no photo?

Of course! Please contact our team with your order number and the request to have your photo removed or changed from your order.

When will my video ready?

Your video will be delivered to you within 1-3 days after placing your order. If you chose 'Next day delivery', you will have your video delivered to you within 24 hours.

How long is a video?

One video is roughly 40-60 seconds long depending on song choice and dance teams.

How will I receive my video?

Once your video is ready, we’ll send it straight to your email inbox! 📥

Is it only for Birthdays?

From birthdays to holidays and friendly roasts, Wishly is here to help you bring magic into everyday moments!

I need a video fast!

In that case, we recommend selecting the 'Next Day' delivery option so you can enjoy your video the very next day! 📩

I have more questions

Feel free to message using the form below and we will get back to you within 24 hours.

Contact form